1.
This privacy policy (“Privacy Policy”) applies to your use of the Mobilpay website (
www.mobilpay.in and https://pay.mobilpay.in (“Website”), and Mobilpay applications on Android mobile platform but does not apply to any third party websites that may be linked to them
The terms "we", “our” and "us" refer to Mobilpay and the terms "you", "your" and “User” refer to you, as a user of Mobilpay. The term "Personal Information" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you.
By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. Please do not use the services of Mobilpay if you do not agree with these terms.
It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.
We collect, receive and store your Personal Information. If you provide your third-party account credentials (“Third Party Account Information”) to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorise such transmissions and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us with certain information, however that will restrict you from availing some of our features.
We assure you that the collection of Personal Information is limited to the end use necessary to fulfill the purposes identified below.
The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, and to inform you about upcoming transactions, inform you of processed collections, detect and protect you and us against error, fraud and other criminal activity; enforce our terms and conditions
As a paying customer, you will never be asked for any Personally Identifiable information apart from details necessary to process payments such as your name, email address (optional) and mobile number for the sole purpose of informing you of an amount due from you (“bill”) and to send you a confirmation receipt on successful processing of your payment . We use your email address only to send you updates on your payments (“receipts”). Mobilpay will contact you using your email address only if you willingly and expressly subscribe to any promotions and/or new offerings from Mobilpay. Your mobile numbers will be used only to send you transaction alerts wrt your payments as mandatorily required . Mobilpay shall NOT share such Personal Information publicly or sell it to any third party for marketing purposes.
The User shall have an option of erasure of any information provided by the User including Personal Information. If a User opts for the said option of erasure, Mobilpay shall delete all stored information of the User from its servers within reasonable time
If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication.
We record information relating to your use of Mobilpay, such as your browser type, IP address, requested URL, referral URL, and timestamp information. We share this information with our strategic partners like payment gateways and acquiring banks with the sole purpose of monitoring usage of the Mobilpay Solution and to safeguard against misuse and fraud from suspicious digital addresses (such as IP addresses etc) and provide the highest possible level of security and service to you. These third parties are required not to use your Personal Information other than to provide the services requested by you.
We will also analyse such aggregated information to decipher trends of user behaviour and characteristics to ensure a safe and secure digital environment
We own all the intellectual property rights associated with the Mobilpay Website and its contents. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/ or compilation (meaning the collection, arrangement, and assembly) of all the content on this Website, pursuant to applicable law.
Our logos, product and service marks and/ or names, trademarks, copyrights and other intellectual property, whether registered or not (“Our IP”) are exclusively owned by us. Without our prior written permission, you agree to not display and/ or use Our IP in any manner. Nothing contained in this Website or the content, should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/ or to Our IP, without our express written permission.
Mobilpay does not currently use its own cookies (small pieces of information that a website sends to your computer's hard drive while you are viewing the site). However,
1). Third party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website or other websites.
2). Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to this site and/or other sites on the Internet.
3). Cookies of other third-party vendors or ad networks may also be used to serve ads on this site,
4). You may visit those websites to opt out of the use of cookies for personalised advertising (if the vendor or ad network offers this capability). Alternatively, you can opt out of some third-party vendors’ uses of cookies for personalised advertising by visiting Ads Settings on the browser or www.aboutads.info ).
5). In case there is a change and we start using cookies differently ,we chall explicitly communicate the same to you through our website.
We may use the information we collect in connection with your use of Mobilpay (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.
We do not share your Personal Information with any third party apart from financial institutions such as banks, RBI or other regulatory agencies (as may be required) and to provide you with services that we offer through Mobilpay, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support. We may however disclose your Personal Information to third parties such as regulatory and enforcement authorities where it is deemed necessary to:
(a) take action regarding suspected illegal activities;
(b) comply with legal process, such as a search warrant, subpoena, statute, or court order; or
(c) protect our rights, reputation, and property, or that of our Users, affiliates, or the public (“national interest”). Please note that we are not authorised to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.
References and links on this Website to any names, marks, products or services of third parties or hyperlinks to third party websites or information do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. We do not share your Personal Information with those third parties, and are not responsible for their privacy practices. You shall be required to read the privacy policies of all such third party websites that you communicate with.
Your account is password protected. We use industry standard measures to protect the Personal Information that is stored in our database.You can create child accounts/agent accounts/partner accounts using the same user name and password as your merchant account You hereby acknowledge that Mobilpay is not responsible for any sub accounts created under your main account with Mobilpay and you hereby release us from any and all claims arising out of or related to the use of such accounts in any unauthorized manner.
In case of any suspicious activity,you are required to write to us on care@mobilpay.in to deactivate such unauthorised accounts
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Mobilpay.
You must notify us promptly on care@mobilpay.in if you wish to deactivate your account with us. Continued use of Mobilpay after any change/ amendment to this Privacy Policy shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Gurgaon in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.
Any complaints or concerns in relation to your Personal Information or content of this Website or comment or breach of use of the Website or any intellectual property of any User shall be immediately informed to us on care@mobilpay.in in writing or through email signed with the electronic signature.